Welcome to Leak Remover. These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer," "you," or "your") and Leak Remover OÜ ("we," "us," or "our") governing your access to and use of our digital content protection platform (the "Service").
By creating an account, accessing the Service, or clicking "I Agree," you accept and agree to be bound by these Terms. If you do not agree, you may not use the Service.
1. About Leak Remover
Leak Remover OÜ
Registry Code: 17166673
VAT Number: EE102831371
Address: Harju maakond, Tallinn, Kesklinna linnaosa, Ahtri tn 12, 15551, Estonia
Email: admin@leakremover.com
We provide AI-assisted content protection services including automated leak detection, DMCA takedown management, and content monitoring for digital content creators and agencies.
2. Service Description
The Service provides the following capabilities, subject to your selected subscription plan:
AI-Assisted Leak Detection
Automated scanning of the internet using machine learning models trained on your content. Our technology identifies potential unauthorized distribution across websites, search engines, and social media platforms.
DMCA Takedown Management
Preparation and submission of DMCA takedown notices under 17 U.S.C. § 512(c) on your behalf. We act as your authorized agent for copyright enforcement. Takedown decisions are validated through automated systems, with expert human review applied where applicable.
Content Monitoring
Continuous monitoring based on your subscription plan frequency (daily, always-on). Real-time alerts for newly detected potential infringements.
Dashboard & Analytics
Access to our web-based dashboard for managing detected leaks, viewing statistics, configuring monitoring settings, and exporting data.
Manual Review Services
Human expert validation of automated detections (tier-dependent). Strategic prioritization and complex case handling by our team.
Service Limitations: The Service does not provide legal advice, attorney representation, trademark enforcement, or guaranteed removal outcomes. Third-party platforms have discretion whether to comply with takedown notices.
2.6 Service Limitations & Exclusions
Your subscription includes the features specified in your plan tier. The following are explicitly excluded:
- Plan limits: Username/keyword limits, self-submission link quotas, manual review hours per your tier
- Legal services: Attorney consultation, legal representation, or handling litigation
- Trademark/patent: Only copyright enforcement (DMCA)
- Non-DMCA removal: Platforms that don't recognize DMCA process
- Custom investigations: Research beyond standard automated monitoring
- Guaranteed outcomes: Removal success depends on third-party cooperation
Exceeding plan limits may pause service until next billing cycle. Upgrades available to increase limits. Contact us for custom requirements.
2.7 Service Level Commitments
While we cannot guarantee removal outcomes, we commit to:
- Scan frequency: Per your plan (daily for Core/Advanced, always-on for Supreme)
- Manual review: Within 2 business days of automated detection
- DMCA submission: Within 2 business days of your approval
- Support response: Within 24 hours (business days)
- Platform uptime: 99.9% availability for paid plans
Service credits available if we fail to meet commitments (max 1 month subscription value). Contact us within 30 days to claim.
3. Prohibited Uses
You agree NOT to use the Service for any of the following purposes:
- False takedowns: Submitting DMCA notices for content you do not own or have rights to
- Harassment or abuse: Using takedowns to harass, intimidate, or suppress legitimate speech
- Competition suppression: Targeting competitors' lawful content to gain unfair advantage
- Circumventing limits: Creating multiple accounts to bypass plan restrictions
- Reverse engineering: Attempting to access, copy, or replicate our detection algorithms or ML models
- Platform abuse: Scraping, automated access, or excessive API usage beyond reasonable limits
- Illegal purposes: Any use that violates applicable laws or regulations
- Third-party rights: Violating intellectual property, privacy, or other rights of third parties
Consequences: Violation of prohibited uses may result in immediate account termination, forfeiture of fees paid, reporting to law enforcement, and potential legal action for damages.
4. Your Warranties & Responsibilities
⚠️ CRITICAL: By using the Service, you represent and warrant that:
- Copyright Ownership: You own or have exclusive rights to all content you submit for monitoring
- Authorization: You authorize Leak Remover to act as your agent for DMCA notices under 17 U.S.C. § 512(c)
- Accuracy: All information you provide about infringements is accurate, complete, and truthful
- Good Faith: Takedown requests are made in good faith belief of copyright infringement
- Legal Compliance: You will not knowingly submit false or abusive takedown notices
Under Penalty of Perjury: DMCA notices are submitted under 28 U.S.C. § 1746. Knowingly making false statements may result in criminal prosecution and civil liability under 17 U.S.C. § 512(f), including damages, costs, and attorney's fees.
4.6 Third-Party Use & Acting on Behalf of Others
If you are using the Service on behalf of someone else—including as an agency, manager, assistant, partner, family member, or any other intermediary—you additionally represent and warrant that:
- Written Authorization: You have explicit written authorization from the copyright owner to act on their behalf for copyright enforcement purposes
- Copyright Verification: You have verified that the person you represent owns or holds exclusive rights to all content submitted for monitoring
- Accurate Representation: All information provided about the copyright owner and their content is accurate and complete
- Owner Awareness: The copyright owner understands and agrees to these Terms, including all warranties, obligations, and legal consequences
- Full Personal Responsibility: You accept full legal and financial responsibility for all actions, submissions, and notices filed through accounts you manage or operate
⚠️ You remain personally liable for any false or abusive takedown notices submitted on behalf of others. You indemnify Leak Remover for any claims arising from misrepresentations, unauthorized use, or actions taken through accounts you control. This liability applies regardless of whether you operate as a business entity, individual, or informal arrangement.
5. Subscriptions & Payment
5.1 Subscription Plans
We offer multiple subscription plans (Core, Advanced, Supreme) with varying features, monitoring frequency, and support levels. Current pricing is displayed at leakremover.com.
5.2 Free Trial
New customers may receive a 7-day free trial. By starting your trial, you consent to immediate service delivery and waive any statutory withdrawal period under EU consumer law. Trial accounts have limited features and may be subject to additional restrictions.
5.3 Billing & Auto-Renewal
Subscriptions automatically renew at the end of each billing period (monthly or annually) unless cancelled. You will be charged using your payment method on file. We will notify you 30 days before annual renewal. Prices are subject to change with 30 days notice.
5.4 Payment Processing
Payments are processed through our payment processor. By providing payment information, you authorize us to charge your payment method for all fees. You represent that you are authorized to use the payment method provided.
5.5 Taxes
Prices exclude VAT and other applicable taxes. You are responsible for all taxes. For EU B2B customers, provide your VAT ID for reverse charge mechanism.
5.6 Late Payment & Suspension
If payment fails, we may suspend your account after 7 days and terminate after 30 days. During suspension, monitoring services are paused, and you lose dashboard access. Outstanding fees remain due after termination.
5.7 Cancellation & Refunds
You may cancel your subscription at any time via your dashboard. Cancellation takes effect at the end of your current billing period—you retain access until then. We do not provide refunds for partial months or unused services, except:
- EU consumer withdrawal right (14 days, if not waived)
- Billing errors (full refund)
- Service Level Agreement breaches (pro-rated credit)
- Extraordinary circumstances (at our discretion)
6. DMCA Agent Authorization
6.1 Agent Appointment
You appoint Leak Remover as your authorized agent to submit DMCA takedown notices under 17 U.S.C. § 512(c) on your behalf. This authorization includes:
- Signing DMCA notices in your name
- Communicating with website operators regarding infringements
- Receiving counter-notices on your behalf
- Taking reasonable measures to enforce your copyright
Important: This authorization is limited to content you own and explicitly identify for monitoring. We do not act beyond this scope.
6.2 Counter-Notices
If a third party files a DMCA counter-notice under § 512(g), we will notify you immediately. You have 10 business days to file a lawsuit and provide proof to us. If you do not take legal action, the allegedly infringing content may be restored per DMCA requirements.
6.3 Your Indemnification Obligation
You agree to indemnify, defend, and hold harmless Leak Remover from any claims, damages, losses, and expenses (including attorney's fees) arising from:
- False or inaccurate takedown notices under 17 U.S.C. § 512(f)
- Your breach of copyright ownership warranties
- Claims by recipients of takedown notices filed on your behalf
- Your misuse of the Service or violation of these Terms
- If acting on behalf of others: Any claims arising from the content, misrepresentations, or unauthorized use by persons you represent
6.4 Privacy Protection Option
By default, we file DMCA notices using Leak Remover OÜ's company information as your authorized agent to protect your privacy and anonymity.
However, you may choose to have notices filed using your personal or business information if you prefer direct identification as the copyright holder. Configure this in your dashboard under Privacy Settings.
Note: Some platforms may have higher success rates when the actual copyright holder is directly identified.
7. Disclaimers & Limitations
7.1 AI Detection Limitations
Our Service uses AI and machine learning technology. While we employ automated validation with expert human review applied where applicable, we cannot guarantee:
- 100% detection accuracy (false positives and false negatives may occur)
- Detection of all unauthorized uses of your content
- Identification of heavily modified or cropped content
- Real-time detection (monitoring frequency depends on your plan)
Your Responsibility: Review automated detections before authorizing mass takedowns to minimize false positives.
7.2 No Guarantee of Removal
We cannot guarantee content removal because third-party platforms have discretion to comply with DMCA notices. Success rates vary by platform, jurisdiction, and case specifics. Some platforms may ignore notices, file counter-notices, or require legal action.
7.3 Third-Party Platform Disclaimer
We are not responsible for third-party platform policies, response times, API changes, downtime, or data access restrictions. Monitoring capabilities depend on public accessibility of content.
7.4 Not Legal Advice
The Service does not constitute legal advice or create an attorney-client relationship. Consult qualified legal counsel for fair use analysis, ownership disputes, counter-notice responses, or litigation decisions.
7.5 AS-IS Service
THE SERVICE IS PROVIDED "AS-IS" AND "AS-AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
8. Limitation of Liability
8.1 Liability Cap
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LEAK REMOVER'S TOTAL LIABILITY FOR ALL CLAIMS SHALL NOT EXCEED THE AMOUNT YOU PAID IN THE 12 MONTHS PRECEDING THE CLAIM.
8.2 Excluded Damages
WE ARE NOT LIABLE FOR:
- Indirect, incidental, special, consequential, or punitive damages
- Lost profits, revenue, data, or business opportunities
- Cost of substitute services
- Reputational damage
- Third-party claims (e.g., from recipients of takedown notices)
Exceptions: Nothing in these Terms excludes liability for fraud, fraudulent misrepresentation, gross negligence, willful misconduct, personal injury, death, or violations of mandatory consumer protection laws.
9. Account Termination
9.1 Termination by You
You may cancel your subscription at any time via your dashboard. Cancellation takes effect at the end of your current billing period. You will retain access until then. No refunds for early cancellation.
9.2 Termination by Us
We may suspend or terminate your account immediately for:
- Breach of these Terms (especially false takedown notices)
- Non-payment after 30 days
- Prohibited activities or illegal use
- Abuse of Service or harm to our systems
- Protecting our legal rights or other users
9.3 Data Retrieval After Termination
After termination, you have 30 days to export your data via our dashboard (EU Data Act compliance). We permanently delete your data after 30 days, except for records we must retain for legal compliance (e.g., billing records for tax purposes).
9.4 Repeat Infringer Policy (DMCA § 512(i) Compliance)
In accordance with 17 U.S.C. § 512(i), we maintain a policy of terminating accounts of customers who are repeat infringers.
A "repeat infringer" is a customer who:
- Has received two or more notices of false or abusive DMCA takedowns
- Has been found liable for violations of 17 U.S.C. § 512(f)
- Repeatedly submits takedown notices for content they do not own
- Engages in systematic abuse of the takedown process
Upon determination of repeat infringement:
- Immediate account suspension
- Subscription termination without refund
- 30-day data export window provided
- Potential reporting to authorities if criminal activity suspected
For intermediaries: If you manage accounts on behalf of others (agency, manager, assistant, etc.), violations by any person you represent may result in termination of your account and all associated accounts. You are responsible for vetting and monitoring compliance of everyone you represent.
No Exit Fees: Per EU Data Act, we do not charge any fees for data export or account termination.
10. Governing Law & Disputes
10.1 Governing Law
These Terms are governed by the laws of Estonia, except that copyright-related matters are governed by U.S. copyright law (Title 17, United States Code). For EU consumers, mandatory consumer protection laws of your country of residence apply if more favorable.
10.2 Jurisdiction
Business Customers: Exclusive jurisdiction of Harju County Court, Tallinn, Estonia.
EU Consumers: You may bring claims in the courts of your country of residence.
10.3 Informal Resolution
Before initiating legal action, please contact us at admin@leakremover.com to attempt good faith resolution. Most disputes can be resolved quickly through direct communication.
11. General Provisions
Changes to Terms
We may modify these Terms with 30 days notice via email or dashboard notification. Material changes require your express acceptance. Continued use after changes constitutes acceptance.
Entire Agreement
These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement and supersede all prior agreements.
Severability
If any provision is found unenforceable, the remaining provisions remain in full effect. Unenforceable provisions will be modified to the minimum extent necessary to make them enforceable.
Questions About These Terms?
If you have questions about these Terms of Service, please contact us:
Leak Remover OÜ
Registry Code: 17166673
Email: admin@leakremover.com
Address: Harju maakond, Tallinn, Kesklinna linnaosa, Ahtri tn 12, 15551, Estonia